Shipping
We ship for free to all 50 states for orders over 50.00 USD. Shipping cost is calculated at checkout.
IMPORTANT: Please note that due to the COVID-19 pandemic, longer delivery times of our shipping providers may occur.
We ship orders over 50.00 USD to Canada for free.
Packages to Canada generally arrive within 7 - 20 business days and may be subject to customs delays. Please understand as the customer, you are responsible for all duties, customs, and taxes charged. Payment of these charges is required in order for your order to be released from customs.
IMPORTANT: Shipping times do not include our warehouse's order processing time. This varies depending on time of day, day of the week, and time of year and can take up to 72 business hours.
Duty & taxes on goods imported to Canada
Any item mailed to Canada may be subject to the Goods and Services Tax (GST) and/or duty. Unless specifically exempted, you must pay the 5% GST on items you import into Canada by mail. The CBSA calculates any duties owing based on the value of the goods in Canadian funds. The duty rates vary according to the type of goods you are importing and the country from which they came or were made in. Depending on the goods or their value, some other taxes may apply, such as excise duty or excise tax on luxury items. You do not have to pay the GST on the following goods that are imported into Canada by mail:
• Goods worth 20.00 CAD or less; and
• Gifts from family members or friends who live abroad when the worth is 60.00 CAD or less.
The Government of Canada has entered into agreements with certain provinces to collect the HST at a rate of 13 percent. If you live in a participating province, you will have to pay the HST instead of the GST. (source: CBSA)
GST & PST (Goods & Services Tax & Provincial Sales Tax)
• British Columbia
• Manitoba
• Quebec
• Saskatchewan
HST (Harmonized Sales Tax)
• New Brunswick
• Newfoundland and Labrador
• Nova Scotia
• Ontario
• Prince Edward Island
GST only (Goods & Service Tax)
• Alberta
• Northwest Territories
• Nunavut
• Yukon
For more info, visit the CBSA's website.
If your order hasn't been processed or shipped by our warehouse we will cancel it and issue a refund. To cancel your order message us via our Contact Form.
If your order has already been shipped, you can make use of our 30-day return policy and send your product(s) back to us for a full refund.
Any item mailed to Canada may be subject to the Goods and Services Tax (GST) and/or duty. Unless specifically exempted, you must pay the 5% GST on items you import into Canada by mail. The CBSA calculates any duties owing based on the value of the goods in Canadian funds. The duty rates vary according to the type of goods you are importing and the country from which they came or were made in. Depending on the goods or their value, some other taxes may apply, such as excise duty or excise tax on luxury items. You do not have to pay the GST on the following goods that are imported into Canada by mail:
• Goods worth 20.00 CAD or less; and
• Gifts from family members or friends who live abroad when the worth is 60.00 CAD or less.
The Government of Canada has entered into agreements with certain provinces to collect the HST at a rate of 13 percent. If you live in a participating province, you will have to pay the HST instead of the GST. (source: CBSA)
GST & PST (Goods & Services Tax & Provincial Sales Tax)
• British Columbia
• Manitoba
• Quebec
• Saskatchewan
HST (Harmonized Sales Tax)
• New Brunswick
• Newfoundland and Labrador
• Nova Scotia
• Ontario
• Prince Edward Island
GST only (Goods & Service Tax)
• Alberta
• Northwest Territories
• Nunavut
• Yukon
For more info, visit the CBSA's website.
Payments
Your satisfaction is important for us, so we offer a 30-day Return & Exchange Policy:
• To be eligible for a return & refund or exchange, the product(s) must be unopened, unused, undamaged and accompanied by their original packaging.
• To register your return, please head over to our returns portal.
• Once your return is processed and approved, we will proceed with your chosen route: 1. a refund on your original payment method, 2. store credit, or 3. exchange for a new product.
• Refunds generally take between 1-5 business days to post to your bank account.
All prices on kapten-son.us are listed in US Dollars by default. When shopping in Canada, you may be prompted to change your currency to Canadian Dollars. If you're unsure what currency you're currently using, scroll to the very bottom of the page (footer) and check the selected currency or you can change it now by selecting your preferred currency below:
• US Dollars
• Canadian Dollars
Shop now, pay later with Klarna!
We’ve partnered with Klarna to provide you with easy payment options at checkout, so you can buy what you want, when you want.
It’s smoooth and simple
Select Klarna at checkout to buy now and pay later. Spread the cost of your purchase over time with convenient, stress-free payment options. It is easy, safe to use, and you’re always covered by Klarna’s Buyer Protection.
- Add item(s) to your cart and select at checkout.
- Choose the payment option that fits your needs.
- Easily manage your purchases in the Klarna App.
You shop, you choose how to pay.
4 interest-free installments
Split your purchase into 4 payments so you can spread the cost of your purchase over time. Enter the credit or debit card of your choice for automatic payments every two weeks. No interest or added fees when you pay on time!
Monthly Financing
Apply for easy monthly financing directly in the checkout. A simple, 2-step application will provide an instant approval decision. Once you’ve been approved, you’ll receive reminders and can manage your payments directly in the Klarna App.
Planned payments:
Purchase price | APR | Pay period
$149-$298 | 9.99% | 6 months
$299-$998 | 9.99% | 12 months
$999-$1998 | 9.99% | 18 months
$1999-$2998 | 9.99% | 24 months
$2999-$10000 | 9.99% |36 months
* Promotional offer for qualifying orders. Klarna Credit accounts are subject to a potential $2 monthly minimum interest charge‚ credit approval and terms. Accounts are issued by WebBank‚ member FDIC.
No interest if paid full:
Purchase price | APR | Pay period
$299-$798 | 0% if paid in full | 6 months
$799-$2400 | 0% if paid in full | 12 months
Interest will be charged to your account from transaction posting date at 19.99% APR if the purchase balance is not paid in full by the end of the applicable 6 or 12 month promo period. Minimum monthly payment required. Additional payments may be required to pay off purchase before promotion expires.
Klarna Credit accounts are subject to a potential $2 monthly minimum interest charge‚ credit approval and terms. Klarna Credit accounts are issued by WebBank‚ member FDIC.
Making payments
Review your latest purchases and pay any open balances by logging into your Klarna account at https://app.klarna.com/login. You can also chat with Klarna Customer Service 24/7 in the Klarna App.
Safe and secure
Klarna uses the latest safeguards and security to protect your information and prevent unauthorized purchases. You have zero fraud liability with Klarna’s Buyer Protection policy.
Frequently Asked Questions
Don’t see your question here? Check out Klarna’s full FAQ page.
Klarna is a global payment solutions provider that works with retailers to provide customers the smoothest online shopping experience. Klarna is in over 205,000 online stores and has more than 85 million users globally. Learn more.
Select 4 interest-free installments to split your purchase into four payments, charged every two weeks beginning at the time your order is confirmed (usually the shipping date). No bills are sent - you can simply sit back, relax, and enjoy your purchase. View complete terms.
Payments are collected every other week from the debit or credit card you provide at the time of purchase. All scheduled payments are communicated to you by email and you can review your purchases by logging in at https://app.klarna.com/login.
There are no upfront fees when you follow the payment schedule. If you fail to make a payment on time late fees may apply. Please review the product terms for applicable fees.
Monthly financing is available when you choose to open an account with Klarna at the time of checkout. This affordable and highly flexible credit line is issued by WebBank in partnership with Klarna, and it allows you to pay for your purchases over time and can be used anywhere in the Klarna merchant network.View complete terms.
It’s simple! Shop at any online store that offers Klarna monthly financing, and choose a flexible payment plan to pay for your purchases over time. You will know if you are approved in seconds, before completing your purchase. If approved, you will receive an email confirmation from Klarna, and can manage your account through the https://app.klarna.com/login.
When you choose 4 interest-free installments, Klarna may perform a soft credit check. This type of check will not impact your credit score or show up as a hard inquiry on your credit report.
Monthly financing applications will take credit score and credit history into consideration when determining if the application is approved.
You can reach Klarna anytime at https://www.klarna.com/us/customer-service/ or by downloading the Klarna App for 24/7 chat.
About Klarna
Klarna is one of Europe's fastest growing companies and a leading alternative payment provider. Klarna’s vision is to make all payments ‘smoooth’, adding value for shoppers and retailers with unique payment options and superior customer experience.
Klarna has 2,500 employees across 17 countries, and is leading the way for alternative payments by serving 85 million consumers and 205,000 merchants smoooth payment solutions.
www.klarna.com/us/what-is-klarna/
Returns
Your satisfaction is important to us, so we offer a 30-day Return & Exchange Policy:
• To be eligible for a return & refund or exchange, the product(s) must be unopened, unused, undamaged and accompanied by their original packaging.
• To register your return, please head over to our returns portal.
• Once your return is received you will receive an email confirming this.
• Once your return is processed and approved, we will proceed with your chosen route: 1. a refund on your original payment method, 2. store credit, or 3. exchange for a new product.
• Refunds generally take between 1-5 business days to post to your bank account.
In case of an order value under 50 USD, the return costs are up to the buyer with regard to our environment. If the order value is above 50 USD we provide a free return label for returns from the United States only. With this we would like to raise awareness of delivery routes and thus minimize the return routes. In addition, we save an enormous amount of paper by not enclosing the return label with every single parcel, as it produces unnecessary waste if not used.
We advise you to use insured shipping. On the one hand you can track your return shipment. On the other hand, your shipment is insured in the case it is lost or damaged by your shipping company.
If you believe you've received a defective product and are within our 24-month warranty period, please reach out to us immediately via our Contact Form with any questions or register your defective product on our Returns Portal.
Please bear in mind that our warranty covers manufacturing defects only. It does not cover damages caused by acts of negligence or improper use, including but limited to:
• Damage to straps
• Damage to the watch battery
• Water damage/intrusion
• Scratched/cracked/shattered crystal (watch) or lenses (sunglasses)
• Torn/cut/stained fabric or leather
• Regular wear and tear
• Loss or theft
At Kapten & Son, we stand for high- and long-lasting quality. Therefore, we offer you a 24-month warranty on all watches, sunglasses, and backpacks from the date of purchase. Within the warranty period we will replace products affected by material or manufacturing defects. Please reach out to us via our Contact Form and we will get in touch with a solution for you as quickly as possible.
IMPORTANT: Our warranty covers manufacturing defects only. It does not cover damages caused by acts of negligence or improper use, including but limited to:
• Damage to straps
• Damage to the watch battery
• Water damage/intrusion
• Scratched/cracked/shattered crystal (watch) or lenses (sunglasses)
• Torn/cut/stained fabric or leather
• Regular wear and tear
• Loss or theft
The warranty does not extend by unauthorized interference of the buyer or third party. The warranty period is not extended by making use of the warranty. Tampering with the product will void your warranty.
X-Mas Special
During the Kapten & Son X-Mas deal, in our online shop with every purchase of a product from our main categories (backpacks, watches and sunglasses) you will get one wash bag for free (per order) - while stocks last. In the checkout area, you can choose between the Windsor All Black, Windsor Sandstone, Trevi All Black and Trevi Sandstone wash bags.
Please note: If you return the main category product without returning the bag, the price of the bag will be deducted from the refund.
In addition, for every watch you purchase during this period you will get a Christmas watch gift box for free – while stock lasts. Please not, that you don't have to put the box into the cart, we will automatically send you the gift box with your order.
This deal cannot be combined with other discounts and vouchers.
Eyewear chain deal
During the KAPTEN Shopping-Week you can save 15% on all products with the code BEKAPTEN.*
To use the discount, simply enter the code in the "Coupon code" section and click on "Redeem code". You will find the input box directly above the "Checkout" button.
In addition, you will receive a free eyewear chain of your choosing with the purchase of any sunglasses during this period.**
You can choose between the following eyewear chains:
• Eyewear Chain „Arona“
• Eyewear Chain „Varna“
• Eyewear Chain „Marbella“
Please note that only one discount code can be redeemed per order and no discount can be given after the order has been received.
*except Gift Cards
**Please note: If you return the sunglasses without sending back the eyewear chain, the retail price of the eyewear chain will be deducted from the refund amount.
During the EYEWEAR CHAIN DEAL, you will receive a free eyewear chain of your choosing with the purchase of any sunglasses during this period.**
You can choose between the following eyewear chains for any purchased pair of sunglasses:
• Eyewear Chain „Arona“
• Eyewear Chain „Varna“
**Please note: If you return the sunglasses without sending back the eyewear chain, the retail price of the eyewear chain will be deducted from the refund amount.
Sunglasses
The best way to clean your sunglasses is with warm soapy water. Rinse the sunglasses afterwards and dry them with a soft cloth. Please to not use aggressive cleaning agents such as a solvent or general cleaning products because these may have a negative effect on the mechanical components of the glasses.
Watches
In order of diameter:
• 32 mm: Joy, Grace
• 36 mm: Campina
• 37 mm: Chrono Small
• 38 mm: Pure
• 40 mm: Chrono, Heritage, Campus
Price: from 239.00 USD
• Case: 316L Stainless Steel
• Movement: Ronda 3520.D Quartz Movement
• Diameter:
• Chrono: 40 mm
• Chrono Small: 37 mm
• Dial: Domed white/black/blue with additional seconds subdial, stopwatch function, and calendar indication
• Case Thickness: 11 mm
• Crystal: Domed sapphire crystal
• Caseback: Stainless Steel panel with elegant Kapten & Son engraving
• Water Resistance: 5 ATM (164 feet)
• Warranty: 24 months
Price: from 179.00 USD
• Case: 316L Stainless Steel
• Movement: Ronda 1069 Quartz Movement
• Diameter: 40 mm
• Dial: Domed black or white with additional seconds subdial
• Case Thickness: 8.8 mm
• Crystal: Scratch-resistant sapphire crystal
• Caseback: Stainless Steel panel with elegant Kapten & Son engraving
• Strap Width: 20 mm
• Water Resistance: 5 ATM (164 feet)
• Warranty: 24 months
Price: from 159.00 USD
• Case: 316L Stainless Steel
• Movement: Ronda 762 Quartz Movement
• Diameter:
• Campus: 40 mm
• Campina: 36 mm
• Dial: Minimalist white/black dial with hour and minute hands
• Case Thickness: 7 mm
• Crystal: Hardened mineral glass
• Caseback: Stainless Steel panel with elegant Kapten & Son engraving
• Water Resistance: 5 ATM (164 feet)
• Warranty: 24 months
Price: from 119.00 USD
• Case: 316L Stainless Steel
• Movement: Miyota GL20 Japanese Quartz Movement
• Dial Diameter: 38 mm
• Dial: Clean black or white minimalist dial
• Case Thickness: 6 mm
• Crystal: Hardened mineral glass
• Caseback: Stainless Steel panel with elegant Kapten & Son engraving
• Water Resistance: 3 ATM (98 feet)
• Warranty: 24 months
Price: from 119.00 USD
• Case: 316L Stainless Steel
• Movement: Japan VJ 20 Quartz Movement
• Dial Diameter: 32 mm
• Dial: Minimalist white or brushed aluminum
• Case Thickness: 6.8 mm
• Crystal: Hardened mineral glass
• Caseback: Stainless Steel panel with elegant Kapten & Son engraving
• Water Resistance: 3 ATM (98 feet)
• Warranty: 24 months
Our Chrono Steel features a steel link bracelet. Any size adjustments of these straps should be performed by professionals only. Attempting to remove links on your own may lead to damaging of the strap, which will void your warranty. If you have any questions regarding your strap, please fill out our Contact Form and we'll help find a solution for you.
If you have any questions about this process, reach out to us via our Contact form.
Bags
These tips are meant for the following bags made entirely or partially from waxed canvas:
• Oslo
• Copenhagen
• Lund Sand Brown
• Stockholm
1. Empty your bag to make the process easier.
2. Mix a splash of laundry detergent into a bowl of lukewarm water.
3. Dip a soft cloth into the water, wring it out until slightly damp, and gently wipe down the exterior of your bag to remove the stains.
4. Let your bag air-dry, without exposure to sunlight, before using it again.
These tips are meant for the following bags made entirely or partially from vegan tech material / imitation leather (PVC):
• Alesund
• Bergen
• Fyn
• Helsinki
• Lillestrom
• Lohja
• Malmö
• Umea
1. Empty your bag to make the process easier.
2. Mix a splash of laundry detergent into a bowl of lukewarm water.
3. Dip a soft cloth into the water, wring it out, and gently rub the exterior of your bag to remove the stains.
4. Once all stains are removed, wash the cloth to rid it of any detergent and dirt.
5. Use the cloth, dampen if necessary, to remove any remaining detergent from your bag.
6. (Optional): Spray the exterior of your bag with a silicone-based vinyl protectant. Wipe off with a dry cloth after.
7. Let your bag air-dry before using it again.